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Mobile phone travel charger – Best Mobile, Neptune

Serious risk Electric shock

Published by Safety Gate 15 Jan 2009In the weekly report of 16 Jan 2009 (week 1, 2009)Safety Gate noticeJSON
latest report: week 43, 30 Oct 2026checked 9 min agoSource: EU Safety Gate
Product
Mobile phone travel charger
Brand
Best Mobile (3 alerts), Neptune (5 alerts)
Brand as notified
BEST MOBILE (on packaging), NEPTUNE (on the charger)
Type / model
1. D800/D900, EAN code: 85880034980212. 6101/N70, EAN code: 8588003498021
Description
Mobile phone travel charger made from black plastic material, marked with stickers with the following date on the front: 1. FOR D800/D9002. FOR 6101/N70and on the back: NEPTUNE TRAVEL CHARGER, input: AC 100V- 240V, 50-60 Hz, output: DC 4,5- 9,6V, 300- 600 mA, CE, Made in China. The products are packed in a cardboard box with marking "BEST MOBILE, The best for your mobile, mobile phone travel charger, CE", etc.
Risk
The products pose a risk of electric shock because: - the construction of the converter does not comply with the requirements on safe separation of primary windings from secondary windings, - clearances, creepage distances and parameter of insulation between the mains part and output voltage do not comply with requirements even for basic insulation, - the length of conductors enables bypassing of double insulation in case of conductor release and a possibility of the presence of mains voltage on the output connector, - the product does not pass the voltage test between output connector and mains plugs even for basic insulation. The product does not comply with the Low Voltage Directive and the relevant European standards EN 60950, EN 61000 and 55024.
Measures
  • Withdrawal from the market and recall from consumers by the importer ordered by the authorities
  • Voluntary stop of sales by the distributor
Notifying country
Slovakia
Country of origin
People's Republic of China
Alert type
Consumer
Photos
Photo 1 of the product in Safety Gate alert 0041/09Photo 2 of the product in Safety Gate alert 0041/09Photo 3 of the product in Safety Gate alert 0041/09Photo 4 of the product in Safety Gate alert 0041/09Photo 5 of the product in Safety Gate alert 0041/09
Photos shown from the Safety Gate server (European Commission); not copied here.

This page reproduces the Safety Gate record as published. recallarchive is not affiliated with the European Commission. If you own this product, follow the measures above and contact the seller.

Other alerts for Best Mobile

Sources

  1. Safety Gate alert 0041/09
    European Commission, Safety Gaterecord fields marked “official alert record”: © European Union, CC BY 4.0; values listed separately here
  2. Safety Gate weekly report Report-2009-1 (XML)
    the copy this page was built fromCC0 1.0