Passenger car – Citroen, DS, OPEL “GRANDLAND X / C5 AIRCROSS / DS7 crossback”

Serious risk Fire

Product

Passenger car

Brand

Citroen (250 alerts), DS (58 alerts), Opel (256 alerts)

Brand as notified

CITROEN, DS, OPEL.

Name

GRANDLAND X / C5 AIRCROSS / DS7 crossback

Type / model

• C5 AIRCROSS: e2*2007/46*0642*07 e2*2007/46*0642*09 e2*2007/46*0642*10 e2*2007/46*0642*11 e2*2007/46*0642*12 e2*2007/46*0642*13
• C5 AIRCROSS: e2*2007/46*0642*14 e2*2007/46*0642*15 e2*2007/46*0642*16 e2*2007/46*0642*17
• DS 7 CROSSBACK: e2*2007/46*0601*07 e2*2007/46*0601*08 e2*2007/46*0601*09 e2*2007/46*0601*11 e2*2007/46*0601*12 e2*2007/46*0601*13 e2*2007/46*0601*14 e2*2007/46*0601*15
• DS 7 CROSSBACK: e2*2007/46*0601*16 e2*2007/46*0601*17 e2*2007/46*0601*18 e2*2007/46*0601*19 e2*2007/46*0601*20 e2*2007/46*0601*21
• Grandland x: e2*2007/46*0597*11 e2*2007/46*0597*12 e2*2007/46*0597*15 e2*2007/46*0597*16 e2*2007/46*0597*18 e2*2007/46*0597*19 e2*2007/46*0597*20
• Grandland x: e2*2007/46*0597*21 e2*2007/46*0597*22 e2*2007/46*0597*23 e2*2007/46*0597*24

(official alert record)

Type / model as notified

C5 AIRCROSS: e2*2007/46*0642*07 e2*2007/46*0642*09 e2*2007/46*0642*10 e2*2007/46*0642*11 e2*2007/46*0642*12 e2*2007/46*0642*13, C5 AIRCROSS: e2*2007/46*0642*14 e2*2007/46*0642*15 e2*2007/46*0642*16 e2*2007/46*0642*17, DS 7 CROSSBACK: e2*2007/46*0601*07 e2*2007/46*0601*08 e2*2007/46*0601*09 e2*2007/46*0601*11 e2*2007/46*0601*12 e2*2007/46*0601*13 e2*2007/46*0601*14 e2*2007/46*0601*15, DS 7 CROSSBACK: e2*2007/46*0601*16 e2*2007/46*0601*17 e2*2007/46*0601*18 e2*2007/46*0601*19 e2*2007/46*0601*20 e2*2007/46*0601*21, Grandland x: e2*2007/46*0597*11 e2*2007/46*0597*12 e2*2007/46*0597*15 e2*2007/46*0597*16 e2*2007/46*0597*18 e2*2007/46*0597*19 e2*2007/46*0597*20, Grandland x: e2*2007/46*0597*21 e2*2007/46*0597*22 e2*2007/46*0597*23 e2*2007/46*0597*24

Batch numbers

• C5 AIRCROSS 11/02/2020 - 28/11/2022
• DS7 CROSSBACK 05/03/2019 - 04/11/2022
• GRANDLAND X 15/11/2019 -28/10/2022

(official alert record)

Barcodes listed

• C5 AIRCROSS & DS7 CROSSBACK: JQD JQE JQF
• GRANDLAND X: KES KET KEU

(official alert record)

Description

Passenger car

Production dates

C5 AIRCROSS 11/02/2020 - 28/11/2022DS7 CROSSBACK 05/03/2019 - 04/11/2022GRANDLAND X 15/11/2019 -28/10/2022

Risk

The traction battery can overheat due to faulty battery-monitoring software. This could cause the traction battery and/or the vehicle to catch fire. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Measures

• Recall of the product from end users · by the manufacturer · from 4 Apr 2023

Company recall code

C5 AIRCROSS & DS7 CROSSBACK: JQD JQE JQFGRANDLAND X: KES KET KEU

Notifying country

France

Country of origin

France

Alert type

Consumer

Photos

Photos shown from the Safety Gate server (European Commission); not copied here.

This page reproduces the Safety Gate record as published. recallarchive is not affiliated with the European Commission. If you own this product, follow the measures above and contact the seller.