recallarchive

Cervical massager – Elgetec “Electric Shiatsu Cervical Massager”

Serious risk Electric shock, Fire

Published by Safety Gate 12 Oct 2022In the weekly report of 14 Oct 2022 (week 41, 2022)Safety Gate noticeJSON
latest report: week 43, 30 Oct 2026checked 3 min agoSource: EU Safety Gate
Product
Cervical massager
Brand
Elgetec (7 alerts)
Name
Electric Shiatsu Cervical Massager
Batch
644637
Description
Red and black electrical appliance, for massages on the cervical area. Product sold online.
Risk
The product's adaptor is improperly designed, as the electrical insulation is inadequate, the clearance /creepage distances between the primary and accessible secondary circuits are not sufficient, and the dimensions of the mains are too small. The user could consequently touch live parts and receive an electric shock, or the product may overheat and catch fire. The product does not comply with the Low Voltage Directive nor with the European standard EN 62368-1.
Measures
  • Recall of the product from end users · by the importer · from 5 Aug 2022
Recall page
https://www.tkmaxx.ie/sites/tkmaxxstg.ie/files/recall_poster_-_elgetec_electric_shiatsu_cervical_massager_pillow_back_neck_tk_roi_hs_uk_roi_1_em1.pdf
Notifying country
Ireland
Country of origin
People's Republic of China
Alert type
Consumer
Photos
Photo 1 of the product in Safety Gate alert A12/01400/22
Photos shown from the Safety Gate server (European Commission); not copied here.

This page reproduces the Safety Gate record as published. recallarchive is not affiliated with the European Commission. If you own this product, follow the measures above and contact the seller.

Other alerts for Elgetec

Sources

  1. Safety Gate alert A12/01400/22
    European Commission, Safety Gaterecord fields marked “official alert record”: © European Union, CC BY 4.0; values listed separately here
  2. Safety Gate weekly report Report-2022-41 (XML)
    the copy this page was built fromCC0 1.0