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Boiler, heat exchanger – Ferroli “BlueSense and BlueHelix gasboiler / heat exchanger”

Serious risk Microbiological

Published by Safety Gate 29 Feb 2024In the weekly report of 18 Aug 2023 (week 33, 2023)Safety Gate noticeJSON
latest report: week 43, 30 Oct 2026checked 2 min agoSource: EU Safety Gate
Product
Boiler, heat exchanger
Brand
Ferroli
Name
BlueSense and BlueHelix gasboiler / heat exchanger
Type / model
  • BlueHelix
  • BlueSense
(official alert record)
Type / model as notified
BlueHelix, BlueSense
Description
Central heating boiler, serial number starting with 22 or 23 (year of production 2022 & 2023).
Risk
Water remaining in the boiler from the factory can cause Legionella bacteria to proliferate and produce a bio-film in the heat exchanger and piping. This can lead to Legionella infection from a shower for example, causing severe illness or even death. The product does not comply with the Regulation on appliances burning gaseous fuels (GAR).
Measures
  • Warning consumers of the risks · from 27 Jul 2023
Recall page
https://www.ferroli.com/nl/news/publiekswaarschuwing-vermoedelijke-legionella-besmetting#
Notifying country
The Netherlands
Country of origin
Italy
Alert type
Consumer
Photos
Photo 1 of the product in Safety Gate alert A12/01813/23Photo 2 of the product in Safety Gate alert A12/01813/23Photo 3 of the product in Safety Gate alert A12/01813/23Photo 4 of the product in Safety Gate alert A12/01813/23
Photos shown from the Safety Gate server (European Commission); not copied here.

This page reproduces the Safety Gate record as published. recallarchive is not affiliated with the European Commission. If you own this product, follow the measures above and contact the seller.

Sources

  1. Safety Gate alert A12/01813/23
    European Commission, Safety Gaterecord fields marked “official alert record”: © European Union, CC BY 4.0; values listed separately here
  2. Safety Gate weekly report Report-2023-33 (XML)
    the copy this page was built fromCC0 1.0