Skip to content

Wireless earphones – Hoco “CRYSTAL TWS HEADSET; Smart true wireless BT headset purple”

Other risk levels Burns

Published by Safety Gate 5 May 2026In the weekly report of 8 May 2026 (week 18, 2026)Safety Gate noticeJSON
latest report: week 43, 30 Oct 2026checked 3 min agoSource: EU Safety Gate
Product
Wireless earphones
Brand
Hoco (15 alerts)
Brand as notified
hoco.
Name
CRYSTAL TWS HEADSET; Smart true wireless BT headset purple
Type / model
EQ3
Barcode
6931474798589
Barcodes listed
6931474798589 (official alert record)
Description
Purple wireless earphones.
Risk
The battery management system lacks a cell temperature monitoring device. The product can overheat and cause burns to the user. The product does not comply with the General Product Safety Regulation nor with the European standard EN 62368-1.
Measures
  • Withdrawal of the product from the market · ordered on the distributor · from 2 Apr 2025
  • Ban on the marketing of the product and any accompanying measures · ordered on the distributor · from 2 Apr 2025
Notifying country
Hungary
Country of origin
People's Republic of China
Alert type
Consumer
Photos
Photo 1 of the product in Safety Gate alert OR/00052/26Photo 2 of the product in Safety Gate alert OR/00052/26Photo 3 of the product in Safety Gate alert OR/00052/26Photo 4 of the product in Safety Gate alert OR/00052/26Photo 5 of the product in Safety Gate alert OR/00052/26
Photos shown from the Safety Gate server (European Commission); not copied here.

This page reproduces the Safety Gate record as published. recallarchive is not affiliated with the European Commission. If you own this product, follow the measures above and contact the seller.

Other alerts for Hoco

Sources

  1. Safety Gate alert OR/00052/26
    European Commission, Safety Gaterecord fields marked “official alert record”: © European Union, CC BY 4.0; values listed separately here
  2. Safety Gate weekly report Report-2026-18 (XML)
    the copy this page was built fromCC0 1.0