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Mug – The White Company “Burnham Heart Mug”

Other risk levels Burns

Published by Safety Gate 24 Apr 2025In the weekly report of 2 May 2025 (week 18, 2025)Safety Gate noticeJSON
latest report: week 43, 30 Oct 2026checked 7 min agoSource: EU Safety Gate
Product
Mug
Brand
The White Company (3 alerts)
Name
Burnham Heart Mug
Type / model
A09470000AGW
Batch
24120
Barcode
5051811322398
Barcodes listed
5051811322398 (official alert record)
Description
Pink porcelain mug. Product sold online, in particular via thewhitecompany.com
Risk
A defect in the mugs glazing can cause it to crack when boiling water is added, leading to leakage and burns to the user. The product does not comply with the General Product Safety Regulation nor with the European standard EN 13258.
Measures
  • Withdrawal of the product from the market · by the importer
  • Recall of the product from end users · by the importer · from 11 Apr 2025
Recall page
https://www.thewhitecompany.com/row/help/product-recall
Notifying country
Ireland
Country of origin
People's Republic of China
Alert type
Consumer
Photos
Photo 1 of the product in Safety Gate alert OR/00062/25
Photos shown from the Safety Gate server (European Commission); not copied here.

This page reproduces the Safety Gate record as published. recallarchive is not affiliated with the European Commission. If you own this product, follow the measures above and contact the seller.

Other alerts for The White Company

Sources

  1. Safety Gate alert OR/00062/25
    European Commission, Safety Gaterecord fields marked “official alert record”: © European Union, CC BY 4.0; values listed separately here
  2. Safety Gate weekly report Report-2025-18 (XML)
    the copy this page was built fromCC0 1.0