Passenger car / Light commercial vehicle – Citroen “Citroën Berlingo, C4 III, C4X, Spacetourer, Jumpy”

Serious risk Injuries

Product

Passenger car / Light commercial vehicle

Brand

Citroen (250 alerts)

Brand as notified

CITROEN

Name

Citroën Berlingo, C4 III, C4X, Spacetourer, Jumpy

Type / model

• e2*2007/46*0530*19 (SPACETOURER / JUMPY 4)
• e2*2007/46*0530*20 (SPACETOURER / JUMPY 4)
• e2*2007/46*0531*22 (SPACETOURER / JUMPY 4)
• e2*2007/46*0624*16 to e2*2007/46*0624*20 (BERLINGO)
• e2*2007/46*0625*20 to e2*2007/46*0625*24 (BERLINGO)
• e2*2007/46*0625*27 (BERLINGO)
• e9*2007/46*6816*10 (C4 V3)
• e9*2007/46*6816*11 (C4 V3)
• e9*2007/46*6816*12 (C4 V3)
• e9*2007/46*6816*13 (C4X)
• e9*2007/46*6816*14 (C4 V3 / C4X)
• e9*2007/46*6816*15 (C4 V3 / C4X)
• e9*2007/46*6816*16 (C4 V3)

(official alert record)

Type / model as notified

e2*2007/46*0530*19 (SPACETOURER / JUMPY 4), e2*2007/46*0530*20 (SPACETOURER / JUMPY 4), e2*2007/46*0531*22 (SPACETOURER / JUMPY 4), e2*2007/46*0624*16 to e2*2007/46*0624*20 (BERLINGO), e2*2007/46*0625*20 to e2*2007/46*0625*24 (BERLINGO), e2*2007/46*0625*27 (BERLINGO), e9*2007/46*6816*10 (C4 V3), e9*2007/46*6816*11 (C4 V3), e9*2007/46*6816*12 (C4 V3), e9*2007/46*6816*13 (C4X), e9*2007/46*6816*14 (C4 V3 / C4X), e9*2007/46*6816*15 (C4 V3 / C4X), e9*2007/46*6816*16 (C4 V3)

Batch numbers

• 03.05.2022 - 15.03.2023 (C4 V3)
• 06.05.2022 - 03.04.2023 (BERLINGO)
• 14.12.2022 - 02.03.2023 (SPACETOURER / JUMPY 4)
• 18.08.2022 - 02.03.2023 (C4X)

(official alert record)

Barcodes listed

NT2 (official alert record)

Description

Passenger car / Light commercial vehicle equipped with high-voltage batteries.

Production dates

03.05.2022 - 15.03.2023 (C4 V3)06.05.2022 - 03.04.2023 (BERLINGO)14.12.2022 - 02.03.2023 (SPACETOURER / JUMPY 4)18.08.2022 - 02.03.2023 (C4X)

Risk

The software supposed to prevent the engine from stopping suddenly and to transmit data to customer service is not working properly. This can lead the ‘Ready’ mode to be unavailable after the vehicle has been started, to an acceleration power's loss and to the engine suddenly cutting out while driving. This increases the risk of accidents and injuries. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Measures

• Recall of the product from end users · by the manufacturer · from 24 Mar 2025

Company recall code

NT2

Notifying country

France

Country of origin

France

Alert type

Consumer

Photos

Photos shown from the Safety Gate server (European Commission); not copied here.

This page reproduces the Safety Gate record as published. recallarchive is not affiliated with the European Commission. If you own this product, follow the measures above and contact the seller.