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Electric bicycle – Ridstar “Q20-Plus, Q20-Mini, E26 Pro”

Serious risk Electric shock, Fire

Published by Safety Gate 31 Jul 2025In the weekly report of 8 Aug 2025 (week 32, 2025)Safety Gate noticeJSON
latest report: week 43, 30 Oct 2026checked 1 min agoSource: EU Safety Gate
Product
Electric bicycle
Brand
Ridstar
Name
Q20-Plus, Q20-Mini, E26 Pro
Description
Lithium-ion battery-powered bicycle with wall plug charger.
Risk
The charger has poor quality connections with fan wires soldered directly to the Printed Circuit Board.Moreover, the creepage and clearance distances between the primary and the secondary circuit of the transformer are insufficient.Additionally, the distance from the live pin to the outside edge is insufficient. The user can touch the accessible live parts and receive an electric shock.Furthermore, the charger and plug can overheat and cause a fire if left unattended. The product does not comply with the Regulation on the approval and market surveillance of two- or three-wheel vehicles and quadricycles.
Measures
  • Import rejected at border · ordered on the importer · from 6 May 2025
Notifying country
United Kingdom in respect of Northern Ireland
Country of origin
People's Republic of China
Alert type
Consumer
Photos
Photo 1 of the product in Safety Gate alert SR/02883/25
Photos shown from the Safety Gate server (European Commission); not copied here.

This page reproduces the Safety Gate record as published. recallarchive is not affiliated with the European Commission. If you own this product, follow the measures above and contact the seller.

Sources

  1. Safety Gate alert SR/02883/25
    European Commission, Safety Gaterecord fields marked “official alert record”: © European Union, CC BY 4.0; values listed separately here
  2. Safety Gate weekly report Report-2025-32 (XML)
    the copy this page was built fromCC0 1.0